UK HMCTS invests in caseHQ Scheduling and Listing module
In May 2020 the UK HMCTS invested in the caseHQ Scheduling and Listing module. This will be provided as a SaaS, cloud service and will be integrated with existing UK court systems. The new service is designed to improve HMCTS scheduling and case listing processes and
- Reduce waiting time for hearings to take place and increase confidence that hearings will proceed when scheduled
- Increase the quality of service offered to the public and legal professionals
- Improve visibility of the availability and use of Courts and Tribunals buildings
- Reduce administrative tasks so that skilled staff can focus on the more complex areas of hearing management
- Improve auditing of listing activity
- Generate data to deliver insights such as how effectively people with protected characteristics are accessing Courts and Tribunals.
McGirr Technologies was appointed to provide caseHQ following a rigorous, competitive procurement process. HMCTS will pilot the software in a Court environment before beginning a phased national roll out from February 2021. From this time all scheduling and listing activity will be consolidated in one place and all HMCTS sites are expected to be using the software by Autumn 2022.
The software will play a key part in HMCTS £1bn investment in the Reform programme which is bringing new technology and modern ways of working to the way justice is administered in the UK.
UK Courts Minister, Chris Philp MP, said:
This is a significant step towards achieving our goal of bringing the Courts and Tribunals Service into the 21st Century.
Listing can take a huge amount of time for our hardworking staff and this investment will support them to focus on important work helping all court and tribunal users.
Peter Nanayakara, Chief Executive of McGirr said:
We are delighted to have been awarded this contract and to be working with HMCTS as it delivers on its reform plans. This contract will allow HMCTS to modernise how it administers cases and we’re looking forward to working together to improve the experience for all court and tribunal users in England and Wales.
Read more about the contract on the UK Government website.